Health and Safety
We have put specific measures in place to ensure the safety of our employees and our guests as per the guidelines issued by the Government of Tanzania and those of the World Health organisation.
Guests and staff will have their temperature taken remotely by thermal thermometer
Guests are requested to use face coverings in public areas (except when eating)
Staff will wear gloves and face coverings
Meals will be plated and served to a close by serving table, rather than placed in front of the guest
Rooms will be left empty between guests when possible as well as deep cleaned with appropriate disinfectants.
Room cleaning will be at guests request for stays of up to 3 days
Hand washing/sanitising facilities are available at all public entrances and buildings
Social distancing will be adhered to by staff and guests.
We have a plan in place around procedures to take care of any guest or staff member displaying COVID-19 symptoms.
Staff Training and Protocol
Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.
PPE (Personal protective equipment)
The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.
Cleaning and disinfecting procedures
We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.
Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.
Food and Dining
We prepare and serve food and beverages in a clean and safe manner. We have adapted our dining facilities and protocol to promote social distancing and minimise human contact.
Vehicles and Shuttles
Our vehicles are sanitised on a regular basis. We may limit the number of passengers per journey and require the use of PPE by all passengers during transfers.
We have adopted an in-house laundry protocol to ensure the efficient disinfecting of bedding, re-useable face masks and garments.